Company name: AltForm s.r.l.
Effective date: 31/10/2025
Version history
| Version | Date | Description | Author | Approved by |
| 1 | 31/10/2025 | N/A |
Purpose
AltForm promotes production/service delivery policies that reconcile the needs of economic development and value creation, inherent to its business activities, with the requirements of environmental protection, social responsibility, and information and data security.
It also commits to complying with applicable regulations and encouraging the spread of a culture of legal compliance.
Scope of application
This policy defines the principles and commitments of AltForm for the management of Quality and the Environment.
It applies to all processes, activities, products, and services of the organisation, with the purpose of guiding corporate strategies towards continuous improvement, customer satisfaction, and environmental sustainability, in conformity with ISO 9001 and ISO 14001 standards.
Normative references
- ISO 9001 – Quality Management Systems
- ISO 14001 – Environmental Management Systems
Management system commitments and objectives
The Top Management of AltForm, in the person of the CEO, defines, implements and sustains this Policy for the Integrated Quality and Environmental Management System. This policy is the strategic framework guiding the organisation towards operational excellence, technological leadership in the metal additive manufacturing sector and sustainable development.
The policy is defined in accordance with the corporate mission and vision, taking into account the risks, opportunities and expectations of interested parties, as identified in the document “Context Analysis”.
AltForm commits to pursuing the following guiding principles:
- Customer Satisfaction and Product Quality: Placing the customer at the centre of every activity, ensuring that our additive manufacturing systems (Powder Bed Fusion and Direct Energy Deposition), related services and application solutions not only meet but exceed customer expectations. The commitment is to ensure the highest standards of reliability, innovation and performance, continuously monitoring market feedback through the process defined in “PRO Customer Satisfaction Analysis”.
- Continual Improvement: Promoting a culture of continual improvement across all corporate processes to enhance the effectiveness of the Integrated Management System and overall performance. This commitment is realised through the definition of measurable objectives, the execution of internal audits as per “PRO Internal Audit Management”, and periodic management review formalised according to “PRO Management Review Management”.
- Environmental Protection and Sustainability: Actively committing to environmental protection, including pollution prevention and mitigation of environmental impacts arising from our activities, products and services. This includes responsible management of metallic powders, optimisation of energy consumption by our laser systems, waste reduction and promotion of the sustainable use of resources, as detailed in the “Initial Environmental Analysis”.
- Compliance with Requirements and Obligations: Ensuring full compliance with all applicable requirements, including laws, regulations and standards relating to quality and the environment, as well as other commitments made with interested parties. The CFO & HR & COMPLIANCE oversees the monitoring of such obligations.
- People Involvement and Development: Valuing personnel as a strategic resource, ensuring that all employees are aware, trained and engaged in achieving quality and environmental objectives. The CEO and CFO & HR & COMPLIANCE promote clear definition of roles and responsibilities, as described in “PRO Roles and Responsibilities Procedure”, and competence development through the “PRO Human Resources Management Procedure”.
- Innovation and Technological Leadership: Leading innovation in the additive manufacturing sector through research and development activities, as governed by “PRO Design Management”, to offer cutting-edge solutions that create value for our customers and for the market.